Honest Sport — honestsport.store

Terms & Conditions

GeneralThese terms and conditions apply to all purchases made at honestsport.store, operated by Honest Sport, Holbergsgade 31, 1, 8000 Aarhus, Denmark. CVR: 45277127. By placing an order you agree to these terms.

Contact: contact@honestsport.store

OrdersAll orders are confirmed by email. We reserve the right to cancel orders in case of pricing errors, stock issues, or suspected fraud. You will be notified and refunded in full if this occurs.

PricesAll prices are listed in Euro (€) and are inclusive of any applicable taxes. Shipping costs are added at checkout and vary by destination.

PaymentWe accept Visa, Mastercard, American Express and PayPal. Payment is processed securely at the time of order. We do not store payment details.

Production & DeliveryAll products are made to order and printed in France by our production partner TPOP. Production typically takes 2-5 business days. Delivery times vary by destination:

• Denmark & EU: 3-7 business days
• Rest of world: 7-14 business days

Delivery times are estimates and may vary. We are not responsible for delays caused by customs or courier services.

Customs & Import DutiesFor deliveries outside the EU, customs duties or import taxes may apply. These are the responsibility of the customer and are not included in our prices.

DisclaimerWe reserve the right to update these terms at any time. Changes take effect immediately upon publication on the website.

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Return Policy

Your Right to ReturnAs a consumer in the EU you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To exercise this right, contact us at contact@honestsport.store before the 14-day deadline.

Please note: Because all our products are made to order specifically for you, we are unable to accept returns on items that have been produced unless they are faulty or incorrect. This is in accordance with EU consumer rights legislation, which allows an exemption for goods made to the consumer's specifications.

Faulty or Incorrect ItemsIf you receive a product that is faulty, damaged, or not what you ordered, we will arrange a replacement or full refund at no cost to you. Please contact us within 14 days of receiving your order and include:

• Your order number
• A description of the issue
• A photo of the item

RefundsApproved refunds are processed within 14 days of us confirming the return or issue. Refunds are issued to the original payment method.

ExchangesAs all products are made to order we are unable to offer direct exchanges. If you need a different size or colour, please return the original item (if eligible) and place a new order.

ContactFor all return and refund enquiries: contact@honestsport.store

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Privacy Policy

Who We AreHonest Sport is operated by Malte Damkjær, Holbergsgade 31, 1, 8000 Aarhus, Denmark. CVR: 45277127.

Contact: contact@honestsport.store

What Data We CollectWhen you place an order we collect:

• Name and delivery address
• Email address
• Phone number (if provided)
• Payment information (processed securely by Stripe or PayPal — we do not store card details)
• Order history

Why We Collect ItWe use your data to:

• Process and fulfil your order
• Send order confirmations and shipping updates
• Handle returns and customer service enquiries
• Comply with legal and accounting obligations

We do not use your data for marketing purposes without your explicit consent.

Who We Share It WithTo fulfil your order we share necessary data with our production partner TPOP (tpop.com), based in France, and with shipping carriers. We do not sell your data to third parties.

How Long We Keep ItWe retain your order data for 5 years in accordance with Danish bookkeeping requirements. You may request deletion of your data at any time, subject to legal retention obligations.

Your RightsUnder GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the Danish Data Protection Authority (Datatilsynet) at datatilsynet.dk

To exercise any of these rights, contact us at contact@honestsport.store. We will respond within 30 days.

CookiesOur website uses cookies to ensure basic functionality and to analyse traffic. By using our website you consent to our use of cookies. You can disable cookies in your browser settings at any time.

Changes to This PolicyWe may update this privacy policy from time to time. The current version is always available at honestsport.store/legal.